Pricing
Pay for seats. Agents run on usage you can see.
Every plan includes a monthly pool of agent runs. Past that, each run bills at its model tier’s rate, and every charge links to the run that caused it.
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Operations teams at these companies pay for Halden by the seat
Brightmoor
juniper freight
Monolake
Pallas Health
Quarrystone
Verdant Ledger
Kettle & Co.
ostrava/labs
Usage
Runs bill by model tier, per million tokens
Your plan’s included runs cover typical volume. Past that, each run bills the tokens it used at the rate of its model tier. Most runs use Steady.
Model
Input / 1M tokens
Output / 1M tokens
Context
Best for
Swift
Fast, low-cost calls
$0.40
$1.60
128k
Routing, classification
Steady
Default
Balanced default for agent runs
$3.00
$12.00
200k
Most agent runs
Deep
Careful multi-step reasoning
$12.00
$48.00
400k
Long, multi-step reasoning
Prices in USD per 1M tokens. Usage bills monthly, only after your plan’s included runs are used. Failed runs are never billed, and every line on the invoice links to its run log.
Compare plans
Everything in each plan, line by line
Seats bill monthly or annually. Included runs reset on the first of each month and don’t roll over.
Starter
$19 per seat / month
Team
$49 per seat / month
Enterprise
Custom pricing
Seats and runs
Seats
Up to 10
Unlimited
Unlimited
Agent runs included per month
1,000
10,000
Custom
Longest single run
1 hour
24 hours
24 hours
Governance
Review gates on every action
Approval rules by role
—
Audit log export
—
SSO and SCIM
—
—
Data residency (EU or US)
—
—
Retention and support
Run log retention
7 days
90 days
Unlimited
Support
Priority email
Named engineer
FAQ
Billing questions, answered plainly
Can’t find yours? Write to billing@halden.ai and a person replies within one business day.
You pay per seat, monthly or annually. Each plan includes a pool of agent runs every month. Usage past that pool bills at the per-token rate of the model tier each run used, on the same invoice.
A run is one agent carrying one task from trigger to finish, such as triaging a ticket or reconciling one invoice batch. Tool calls, retries and review pauses inside that task are all part of the same run.
Agents keep working and extra runs bill at the usage rates above. Admins get an email at 80% and 100% of the pool, and you can set a monthly spend cap per workspace if you’d rather pause than pay overage.
No. A run that ends in an error is not billed and does not count toward your included runs. The run log still records every step, so you can see where it stopped and replay it.
No. Your tickets, documents and run logs are used only to run your agents. They are not used to train models. Enterprise plans can also keep data in EU or US regions.
Yes. Monthly plans end at the close of the current billing month, and annual plans run to the end of their term. Before you go, you can export every run log and audit record.
Price a pilot on your own queue
Send us one week of ticket or invoice volume. We’ll estimate runs, model mix and monthly cost before you commit to a plan.